INFINITE Middle East Projects ("INFINITE Oman", "we", "us", or "our") is committed to protecting the privacy of all individuals who visit our website or interact with our services. This Privacy Policy describes what information we collect, how we use it, and the choices available to you.
Information We Collect
We collect information to provide and improve our services. The types of information we may collect include:
- Personal Identification Information: Name, email address, phone number, company name, and job title — provided voluntarily when you contact us through our website forms.
- Business Inquiry Information: Details about your project, facility type, equipment requirements, and budget range submitted via our B2B intake form.
- Usage Data: Information on how you access and use our website, including your IP address, browser type, pages visited, and time spent on each page.
- Communication Records: Records of correspondence if you contact us by email, phone, or WhatsApp.
How We Use Your Information
The information we collect is used solely for legitimate business purposes:
- To respond to your inquiries and provide quotations for equipment solutions.
- To process and manage your business requests and project consultations.
- To improve and optimize our website and user experience.
- To communicate updates about our products, services, and catalogues (only if you have opted in).
- To comply with legal obligations under the laws of the Sultanate of Oman.
We do not use your personal information for automated decision-making or profiling.
Information Sharing & Disclosure
We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: Trusted third-party partners who assist us in operating our website or conducting our business (e.g., hosting providers), subject to confidentiality agreements.
- Legal Requirements: When required by law, regulation, or a valid governmental request within the Sultanate of Oman.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include secure data transmission (SSL/TLS), access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
Cookies & Tracking Technologies
Our website may use "cookies" — small data files placed on your device — to enhance your browsing experience. Cookies help us understand how visitors navigate our site and which pages are most useful.
Types of cookies we may use:
- Essential Cookies: Necessary for basic website functionality.
- Analytics Cookies: Help us understand visitor behaviour (e.g., Google Analytics) in an anonymized manner.
- Preference Cookies: Remember your settings and preferences.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features may not function properly without cookies.
Third-Party Links
Our website may contain links to external websites such as Google Maps, brand manufacturer websites, and our PDF catalogue. These third-party sites have their own privacy policies, and we do not accept any responsibility or liability for their policies or practices.
We encourage you to review the Privacy Policy of any website you visit through links on our site.
Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data where it is no longer necessary for us to retain it.
- Objection: Object to our use of your data for direct marketing purposes.
- Withdrawal of Consent: Withdraw any previously given consent at any time.
To exercise any of these rights, please contact us at info@infinite-om.com.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Business inquiry data is typically retained for a period of 3 years, after which it is securely deleted.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically for any changes. Continued use of our website after any changes constitutes your acceptance of the new policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Company: INFINITE Middle East Projects
- Address: Azaiba, Muscat, Sultanate of Oman
- Email: info@infinite-om.com
- Phone: +968 9354 5269
Have Questions About Your Data?
Our team is happy to address any privacy concerns or data requests you may have.
Get In Touch